Terms and Conditions
Last updated: September 2, 2026
These Terms and Conditions govern your use of the Trustwell Home Buyers website. Trustwell Home Buyers is operated by My Surplus Cash LLC.
By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
Website Purpose
This website provides general information about Trustwell Home Buyers and allows property owners to submit information for evaluation.
Submitting a form, contacting us, or requesting an offer does not create a contract, agency relationship, partnership, or obligation to buy or sell property.
Any property transaction will require a separate written agreement signed by the appropriate parties. Property evaluations and potential offers may be changed or withdrawn before a written agreement is signed.
No Obligation
Requesting an offer is free and does not obligate you to accept an offer or sell your property.
You should review any proposed agreement carefully and may seek independent legal, tax, financial, or real estate advice before entering into a transaction.
Information You Provide
You agree that information submitted through the website is accurate to the best of your knowledge.
You authorize Trustwell Home Buyers to use the information you provide to evaluate the property, respond to your inquiry, communicate with you, and coordinate a potential transaction.
Your use of the website and submission of personal information are also governed by our Privacy Policy.
Calls and Text Messages
If you voluntarily check the SMS consent box on our website, you agree to receive calls and recurring text messages from Trustwell Home Buyers regarding your property inquiry. Messages may include responses to your inquiry, follow-up questions, appointment scheduling, property-evaluation updates, and information concerning a potential offer.
Consent is not a condition of receiving an offer or using our services. Message frequency varies. Message and data rates may apply.
Reply STOP to stop receiving text messages. Reply HELP for assistance. You may also contact us at ingrid@trustwellhomebuyers.com or (929) 775-0115.
Mobile carriers are not responsible for delayed or undelivered messages.
We do not share, sell, rent, or provide mobile telephone numbers, SMS consent, or mobile opt-in information to third parties or affiliates for marketing or promotional purposes.
Email Communications
If you contact us or submit an inquiry, we may respond by email regarding your property or request. You may ask us to stop nonessential email communications at any time.
No Professional Advice
Information provided on this website is for general informational purposes only. Nothing on the website constitutes legal, tax, financial, appraisal, brokerage, or other professional advice.
You should consult qualified professionals regarding your individual circumstances.
Website Accuracy
We try to provide accurate and current information, but we do not guarantee that all website content is complete, accurate, or current.
Website content may be changed or removed at any time without notice.
Intellectual Property
Unless otherwise stated, the website design, text, graphics, logos, and other original content are owned by or licensed to My Surplus Cash LLC and are protected by applicable intellectual-property laws.
You may use the website for personal, noncommercial purposes. You may not copy, reproduce, distribute, sell, modify, or commercially exploit website content without prior written permission.
Prohibited Uses
You may not use the website to:
Violate any applicable law
Submit false, misleading, fraudulent, or unlawful information
Interfere with the website’s operation or security
Attempt unauthorized access to the website or its systems
Introduce malware, harmful code, or disruptive technology
Collect information about other users without authorization
Third-Party Services and Links
The website may use or link to third-party services. We do not control and are not responsible for third-party websites, services, availability, security, content, or privacy practices.
Your use of third-party services may be governed by separate terms and privacy policies.
Disclaimer of Warranties
The website is provided on an “as available” basis. To the fullest extent permitted by law, we disclaim warranties concerning the website’s availability, accuracy, reliability, security, or suitability for a particular purpose.
We do not guarantee that using the website will result in an offer or completed property transaction.
Limitation of Liability
To the fullest extent permitted by law, My Surplus Cash LLC and Trustwell Home Buyers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the website.
Nothing in these Terms excludes liability that cannot legally be limited or excluded.
Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Changes to These Terms
We may update these Terms and Conditions periodically. Revised terms will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Contact Us
For questions about these Terms and Conditions, contact:
Trustwell Home Buyers
Operated by My Surplus Cash LLC
Email: ingrid@trustwellhomebuyers.com
Phone: (929) 775-0115